Two products. One source of operational truth.
Clarriss turns the disconnected data across every location into clear, financial-grade decisions — powered by operational intelligence built for multi-unit and franchise brands.
What it does: Gives leadership, finance, and operations a portfolio-wide view — multi-location benchmarking, financial-impact modeling, and what-if scenario planning that connect every decision to dollars.
Explore CompassWhat it does: Monitors the health of every device, system, and network in every store in real time — with predictive failure scoring and smart alerts prioritized by business impact, not noise.
Explore PulseBuilt for operators who run at scale
Franchise operations are drowning in disconnected data
At enterprise scale, these aren't minor inconveniences — they're seven-figure problems hiding in plain sight.
Revenue Leakage
Downtime, bottlenecks, and slow throughput silently erode revenue across your portfolio — one transaction at a time.
Inconsistent Execution
Performance varies wildly from store to store and region to region, with no reliable way to standardize what 'great' looks like.
Equipment Blind Spots
No visibility into how equipment failures ripple into lost sales, longer lines, and damaged customer experience.
Labor Inefficiency
Staffing that's misaligned with real demand drives up cost while degrading service exactly when it matters most.
Siloed Reporting
Dozens of disconnected systems explain what happened, but never why — and never in time to act.
Reactive Operations
Teams firefight instead of preventing. Always responding, never anticipating, always a step behind.
"Reports told us what happened. Clarriss tells us why it happened, what it cost, and what to do next — across every location at once."
See everything. Understand everything. Act on everything.
Compass gives leadership, finance, and operations a single, portfolio-level command center — multi-location analytics, financial-impact modeling, and what-if scenario planning that turn data into strategy.
Portfolio-level clarity for the people who own the P&L
Compass is the strategic layer of Clarriss. Where Pulse watches the heartbeat of each store, Compass steps back and shows you the whole body — every location, region, and franchisee, scored and ranked on the metrics that drive enterprise performance.
- Portfolio-wide performance tracking across stores, regions, and franchisees
- Revenue-at-risk analysis that puts a dollar figure on every operational gap
- What-if modeling to test upgrades and expansions before you commit capital
- Executive dashboards with drill-down to any single location in seconds
What Compass does
Multi-Location Analytics
Portfolio-wide performance tracking with store, region, and franchisee comparisons on standardized metrics.
Financial Impact Modeling
Revenue-at-risk analysis per event. Understand the true dollar cost of every outage and bottleneck.
Vendor & SLA Performance
Hold vendors accountable with data-driven SLA tracking, response-time, and repair-effectiveness analysis.
What-If Scenario Modeling
Model the impact of upgrades, expansions, and operational changes before a dollar is spent.
Predictive Maintenance
Forecast equipment failures before they happen and shift the whole portfolio from reactive to proactive.
Executive Reporting
Automated dashboards and heatmaps for leadership, with drill-down to any region or location.
Know the health of every device, in every store, in real time.
Pulse is the foundation layer of Clarriss — continuous device monitoring and predictive alerts for store managers, IT, and area leaders, prioritized by business impact instead of noise.
The operational heartbeat of every location
Pulse continuously checks the health of every POS terminal, kiosk, printer, kitchen system, and network device — then uses predictive scoring to warn you before a failure ever reaches the customer.
- Real-time status for every device in every location, all in one pane
- Predictive failure scoring that flags issues hours or days ahead
- Smart alerts ranked by business impact — not a wall of red
- Automated diagnostics that cut mean-time-to-resolution
What Pulse does
Device Health Monitoring
Real-time status for every POS terminal, kiosk, printer, and network device in every store.
Smart Alerts & Tickets
Contextual alerting that prioritizes by business impact, not just raw device status.
Network Topology Mapping
Visual maps showing device relationships, dependencies, and failure-propagation paths.
Predictive Failure Scoring
Failure prediction scored on hardware age, error trends, environmental conditions, and peer-store comparisons.
Anomaly Detection
Statistical analysis across many metric types catches deviations before they become outages.
Automated Diagnostics
Self-service troubleshooting steps that reduce support tickets and resolution time.
One pipeline. Every system. From signal to decision.
Clarriss is built as a vendor-agnostic intelligence platform that ingests data from any system you already run, normalizes it into one schema, and turns it into predictive, financial-grade insight — with Pulse and Compass on top.
How the platform is built
Four layers that take you from raw, messy, multi-vendor data to a decision a CFO would sign off on.
1 · Data Collection
Vendor-agnostic ingestion from POS, equipment, network, and IoT systems across every location.
2 · Normalization
A multi-tier registry maps disparate vendor data into one common, comparable schema.
3 · Intelligence Engine
AI-powered anomaly detection, correlation, prediction, and natural-language reasoning.
4 · Actionable Insight
Dashboards, alerts, recommendations, and what-if scenarios delivered to the right people.
Operational intelligence, purpose-built for multi-unit brands.
Clarriss combines AI reasoning with anomaly detection, cross-system correlation, and failure prediction — built specifically for the equipment, labor, throughput, and revenue realities of multi-unit operations. It turns scattered signals into clear, prioritized action.
Ask your operation a question. Get an answer.
Because Clarriss includes a built-in AI chat, your teams don't have to learn a query language or wait on an analyst. They ask in plain English — and get answers, summaries, and prescriptive recommendations grounded in their own data.
- Plain-language questions across your entire portfolio
- Automatic summaries for executives and store teams alike
- Prescriptive next-best-actions, not just charts
- Every answer tied back to revenue and operational impact
Pulse and Compass, working together
The foundation layer: real-time device monitoring, predictive alerts, and store-level operational health.
Explore PulseThe strategic layer: enterprise intelligence, multi-location benchmarking, financial-impact modeling, and what-if planning.
Explore CompassA modular, land-and-expand model: start with the module that solves your most urgent problem, then expand as the value proves itself.
Connects to what you already run
No rip-and-replace. Clarriss meets your stack where it is — POS, kitchen and equipment systems, network hardware, IoT sensors, labor and scheduling tools — and unifies it through a universal data pipeline.
- Universal connectors for POS, transactions, and self-order kiosks
- Equipment, kitchen, HVAC, and refrigeration telemetry
- Network hardware, switches, and IoT sensor streams
- Labor, scheduling, and revenue systems for full context
One platform, connected to your entire stack
Clarriss integrates across the full operational technology stack commonly deployed in restaurant and retail environments — creating a unified operational data fabric that eliminates fragmentation and manual reconciliation.
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Point of Sale
Toast, Square, NCR Aloha, Oracle Micros, Clover, Lightspeed, Revel, Brink, and Shopify POS — the economic backbone of revenue, margin, and throughput analytics.
Digital Ordering & Delivery
DoorDash, Uber Eats, Grubhub, Postmates, ChowNow, Olo, Slice, in-store kiosks, and branded mobile apps — manage channel profitability instead of marketplace friction.
Labor & Workforce
7shifts, HotSchedules, When I Work, and time-and-attendance systems — visibility into labor cost, schedule adherence, and overtime leakage.
Inventory & Food Cost
MarketMan, BlueCart, MarginEdge, Toast Inventory, and recipe management — food variance, waste, shrink, inventory turns, and vendor performance.
Smart Equipment & IoT
Beverage and soda systems, fryers and grills, smart ovens, ice machines, refrigeration monitoring, drive-thru headsets and timers, KDS, and IoT sensors.
Customer & Loyalty
CRM, marketing automation, survey platforms, review aggregation, and mobile app analytics — link operations to guest satisfaction and lifetime value.
Vendor-agnostic by design — if it runs in your stores, Clarriss can connect to it. Don't see your system? Ask us →
Intelligence that pays for itself — usually within 6–12 months.
Clarriss is built to connect technology health to business outcomes, so every insight maps to a number on your P&L. Here's how that value adds up.
The numbers operators see
Small percentages, enormous totals
At enterprise scale, single-digit improvements translate into eight-figure outcomes. Consider a 500-unit brand averaging $2.5M in annual revenue per location:
- Recovering 3% of lost revenue = $37.5M system-wide, every year
- 30–40% fewer outages through predictive maintenance
- 15–25% faster drive-thru at peak, plus 2–5% labor efficiency
ROI is typically realized within 6–12 months, with compounding gains as the intelligence engine processes more data.
Start where you are, grow as you need
Clarriss is built as modular add-ons with a land-and-expand model. Begin with the module that solves your most urgent need; expand once value is proven.
Real-time device monitoring, alerts, and store-level operational health — the visibility foundation.
Learn about PulseEnterprise intelligence, benchmarking, financial-impact modeling, and what-if planning for leadership.
Learn about CompassPricing is tailored to your footprint and module mix. Request custom pricing →
The only platform that connects technology health to business outcomes.
Monitoring tells you a device is down. BI tells you what happened last quarter. Clarriss tells you why it's happening, what it costs, and what to do — right now, across every location.
Why operators choose Clarriss
Broader Than Monitoring
Full operational intelligence connecting equipment, labor, revenue, and customer data — not just device status.
Deeper Than Analytics
AI-powered root-cause analysis and predictive scoring that traditional BI tools simply can't match.
More Actionable Than Dashboards
Prescriptive recommendations tell operators what to do, not just what happened.
More Predictive Than Ticketing
From reactive, ticket-based response to proactive, predictive operational management.
Financial Clarity
Every alert, insight, and recommendation is tied to revenue impact and ROI.
Defensible Data Moat
The more data processed, the smarter the platform becomes — compounding value over time.
Clarriss vs. the tools you already have
| Capability | Device Monitoring | Traditional BI | Clarriss |
|---|---|---|---|
| Real-time device health | — | ||
| Predictive failure scoring | — | — | |
| Root-cause across systems | — | — | |
| Tied to revenue impact | — | Partial | |
| Prescriptive recommendations | — | — | |
| Natural-language questions | — | Partial |
Enterprise-grade by default.
Clarriss is built on Microsoft Azure with enterprise-grade security, global scale, and a vendor-agnostic pipeline designed for the world's largest multi-unit operators.
Azure Cloud
Built on Microsoft Azure with enterprise-grade security, global CDN, and elastic, scalable infrastructure.
Data Protection
Encryption in transit and at rest, with access controls designed for multi-tenant enterprise deployments.
Vendor Agnostic
Connects to any POS, equipment, network, or IoT system through a universal data pipeline.
Reliability at Scale
Architected for portfolios of hundreds to thousands of locations without performance trade-offs.
Role-Based Access
Give every team exactly the view they need — from store manager to C-suite — and nothing they don't.
Continuous Monitoring
The platform watches itself too: continuous health checks keep the intelligence engine always-on.
Clarity that drives performance.
We exist to close one stubborn gap in franchise operations: the distance between technology data and business outcomes.
Why Clarriss exists
Modern franchise operations run on dozens of disconnected systems — POS terminals, kitchen equipment, network infrastructure, IoT sensors, labor scheduling, and more. Each produces data. None provides a complete operational picture.
The result? Leadership makes million-dollar decisions on fragmented information. Store managers fight fires they couldn't see coming. IT teams drown in alerts that carry no business context.
Clarriss was built to close that gap — connecting technology health to business outcomes, and turning raw operational data into the intelligence franchise brands need to optimize performance, reduce cost, and grow across every location.
Connect technology health to business outcomes for every multi-location brand.
One platform. Every device. Every store. Every decision — informed by intelligence.
Request a demo.
See how Clarriss turns your operational data into decisions that move revenue. Tell us a little about your operation and we'll be in touch.
Prefer to reach out directly?
We'd love to hear from you.
- Email
info@clarriss.com - Web
clarriss.com - Built for scale
From 1 to 5,000+ locations
Clarity that drives performance. AI-powered operational intelligence for multi-unit and franchise brands.
Ready to bring operational intelligence to your franchise?
See how Clarriss turns your operational data into decisions that move revenue — across every location.